1

Lovely customer service will give a rental car if needed. However, services are a rip off in my mind. I have a 2010 Chevy Traverse, had a check engine light. Took it in, told me it was my timing chain...quoted me $10,000 to do it! That's absurd, for an engine maybe but not a timing chain. Due to this I will sadly never go again.

5

Thank you, Marilynn, for the outstanding rating! We always strive to provide top-notch service to our valued customers. We look forward to serving you again in the future!

- Glenwood Auto Service
5

After using a faithful competitor for years, I decided to make the switch after hearing the adds on the radio. The service is thorough and the advisors are courteous. They give you the "no BS" diagnosis with zero Pressure to. I really appreciate the after hours key drop off, the proximity to my house and the friendly atmosphere of Glenwood. I Highly recommend them.

Thank you, Brandon, for choosing us as your new service provider! We're thrilled to hear that you're enjoying the thorough service and friendly atmosphere here at Glenwood. Our team takes pride in providing a no-pressure diagnosis and convenient options like the after-hours key drop-off. We appreciate your recommendation and look forward to taking care of your automotive needs in the future!

- Glenwood Auto Service
5

Service was professional, quick, and friendly. I did have to wait about a week and a half for my appointment from the time I booked it, although it was for an engine issue. Still, this was one of the shortest waits compared to the 6 or so mechanic shops I called. Repairs were done within a couple of working days, which was mostly due to the need to order parts. They were also very flexible with the repairs. The initial diagnostic identified not only the issue I needed addressed, but also noted other issues unrelated to the engine while still being within the quoted costs of diagnosis. I was not pressured to have the other issues fixed, and they were very accommodating when I selectively picked what repairs would be carried out. Notably, they gave me plenty of time to consider the estimate and deciding on what repairs to have done. Communication was also prompt, both in terms of reaching out to me as things were carried out, and being able to answer the phone when I called. As with any car repairs, the costs can be expensive, but I would consider it reasonable for the quality of service and also the other benefits they provide (such as a shuttle service). Hourly labour seems to be within industry standards and is likely well worth the extra cost over cheaper options.

Really appreciate your in depth review Joshua and we are really happy that you enjoyed our service, thanks again!

- Glenwood Auto Service
1

They quoted me nearly $600 over the phone for just a diagnosis!

Adrianna, I spoke to the Service Advisor that took your call, and you had requested multiple diagnostics for different problems that were unrelated to each other.

- Glenwood Auto Service
5

Always the best service

Thanks Anthoney!!

- Glenwood Auto Service
5

Excellent service, very friendly.

Thank you Wayne!

- Glenwood Auto Service
5

Thank you Moussa!!

- Glenwood Auto Service
5

As a long-time customer, I've received professional service over the years. Knowledgeable and friendly staff keeps my car running safely. The dogs are a great asset too!

Thank you, Pat, for your five-star review! We appreciate your long-time support and are thrilled that you continue to receive professional and friendly service. Our knowledgeable staff takes pride in keeping your car running safely. And yes, our furry friends love welcoming customers too! See you at your next visit!

- Glenwood Auto Service
5

My husband and my go to shop for the last 5+ years. Very trustworthy and honest. They always explain what’s going on with our vehicles in an easy to understand way, and don’t try and push extra things. Have found all the staff incredibly friendly and kind.

Thank you very much Julie!

- Glenwood Auto Service