brought my 2011 Impreza in for a wheel alignment. specified that I wanted an alignment AND inspection done but when I retuned to the finished work I find out they only did the inspection and that I would need to book another appointment for the alignment. not only will it cost me a lot more than if they did it all at once like I asked but now I have to find another day to not have my only mode of transportation. in short, the way I see it they're trying to get more money out of me. rather disappointed by the situation.
Carson, Please re-read your invoice. The reason we did not do an alignment on your Subaru is because the rear struts are leaking, and you will have to have an alignment done again when you do the rear struts. Why do it twice? Your tires are also close to being worn out (5/32nds remaining). We recommended that you replace your struts and tires first, and then do an alignment as it will save you a lot of money in the long run. I am sorry we confused you. If you want to go over the invoice again do not hesitate to drop by and see us, we would be happy to explain it again. Robert Scott Glenwood Auto Service 306-374-3551
- Glenwood Auto Service