SASKATOON AUTO REPAIR

I have been dealing with Rob and his team for over 10 years. I never think of going elsewhere because I know the service and attention to detail can not be beat. The staff is patient and takes the time to explain any repair that needs to be done, or answer any questions you may have. They Strive to give you the best advice to ensure your cars longevity. I would rather pay to keep my car properly serviced than to have more expensive problems down the road. They take pride in preventing undue repairs, if it can be prevented before hand with regular maintenance. Thanks to the team at Glenwood for your service the last 10 years. I look forward to continue working with you.

Tires are good on the trailer.

The service representative listened to my problem and made sure he had the full story by asking follow up questions. He consulted with mechanic and explained what needed to be done. It was a positive experience.

A more expensive but quality is ensured compared to local dealership services.

Wiper control issue resolved efficiently -Awesome as always!!!!

Nice rapid honest service.

I can never say enough good things about Glenwood! I have used them for decades and can always count on good service and honest assessments of whatever vehicle issues I may have.

I have been using Glenwood Auto for the past two years and had to say not only is the quality of work five stars, but their customer service is also 10 star! Jay, Rob, Marci, Jerome and all the others I want to say thank you. Your dedication to ensuring your customer's needs and safety and satisfaction defines the type of customer service which we seem to have lost in the past. However, your team exemplifies customer service, and it shows. Please do not change your service levels so that you can join the Jones as the adage goes. Furthermore, a huge thank you needs to be given to the mechanics and technicians who work behind the scenes. Their up to date training and skill set undoubtedly makes the front counter staffs job easier, thus allowing them to focus more on the excellent customer service they provide. Take a moment and pat each other on the back because you are truly worth the time and money to have Glendwood repair your vehicle. Regards, Myron

I have been using Glenwood Auto for the past two years and had to say not only is the quality of work five stars, but their customer service is also 10 star! Jay, Rob, Marci, Jerome and all the others I want to say thank you. Your dedication to ensuring your customer's needs and safety and satisfaction defines the type of customer service which we seem to have lost in the past. However, your team exemplifies customer service, and it shows. Please do not change your service levels so that you can join the Jones as the adage goes. Furthermore, a huge thank you needs to be given to the mechanics and technicians who work behind the scenes. Their up to date training and skill set undoubtedly makes the front counter staffs job easier, thus allowing them to focus more on the excellent customer service they provide. Take a moment and pat each other on the back because you are truly worth the time and money to have Glendwood repair your vehicle.

Dealing with these guys was the worst experience I've ever had trying to get work done on my car. I wound up paying them $200 and no work was done, except they claim to have re-torqued my wheel nuts, which had absolutely nothing to do with why I brought it in for repair. My car was overheating and I asked them to fix a leaky radiator hose. Turns out they force a "courtesy inspection" on you, which wasn't much of a courtesy in my case, as it cost me $199.63. They didn't mention this "courtesy inspection" when I dropped the car off (which I didn't get back until two days later by the way), and the outrageous amount of money it would cost. They claimed that they couldn't fix the car until they did the "courtesy inspection", which is fair, however, they inspected all sorts of things that have absolutely nothing to do with my car overheating (brake pads, timing belt, front sway bar links, transmission and clutch, etc.). I told them the car was overheating. Why do all this other stuff that I didn't ask for? My car is a beater and I said as much to them when I brought it in. In fact, I emphasized that it wasn't worth it for me to spend too much getting it fixed. Bottom line: I brought my car to them to fix a problem with the engine overheating and left 2 days later $200 lighter and the car still overheating. And they most definitely didn't care that I felt cheated by them. After telling the girl behind the counter that I would never come back she suggested that I do that (how clever of her). It was quite obvious they couldn't care less about me as their customer (guess I was just supposed to shut up and pay them $200 for not fixing my car and for them to tell me about a bunch of stuff that had nothing to do with why I brought it in). If they need to do an inspection to figure out what's wrong that's fine. But how about limiting the inspection to the problem that the customer brought the car in for? Especially when the customer tells you the car is a beater and isn't worth much. I strongly recommend not taking your car to this place!!! NOTE: I would give these guys 0 stars, but google forced me to select at least 1 star before I could post this review.