I have been using Glenwood Auto for the past two years and had to say not only is the quality of work five stars, but their customer service is also 10 star! Jay, Rob, Marci, Jerome and all the others I want to say thank you. Your dedication to ensuring your customer's needs and safety and satisfaction defines the type of customer service which we seem to have lost in the past. However, your team exemplifies customer service, and it shows. Please do not change your service levels so that you can join the Jones as the adage goes. Furthermore, a huge thank you needs to be given to the mechanics and technicians who work behind the scenes. Their up to date training and skill set undoubtedly makes the front counter staffs job easier, thus allowing them to focus more on the excellent customer service they provide. Take a moment and pat each other on the back because you are truly worth the time and money to have Glendwood repair your vehicle. Regards, Myron