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5

5

Glenwood automotive service did a great job. I like them because they are locally owned and every now and then will send a rebate check to help with my next service. They even accepted and expired one. Rob and staff make you feel special.

Hi Armande thank you for the kind words we really appreciate it!

- Glenwood Auto Service
5

Hi Rob, I truly appreciate your deep knowledge of automobile, and kind humble gesture of helping clients with pickup and drop. Its so helpful! Overall your team is good, friendly people always available over phone, ready to listen, give time, and advice. My special thanks to Kennedy...he stepped in to help when I really needed an honest auto expert. After having been through other auto repair centres who said something and did something else, Kennedy and Glenwood for sure made me feel trustworthy. Meeting customer's expectation should be the primary goal of any company, which you all hold on to. Thumbs up to your great team 👍 Much appreciated. Sagar

5

A boot on my hatchback blew out and it led to me needing an axle replacement. I was quoted an amount at the dealership that made me swallow my gum, so I decided to talk to Glenwood- they had come highly recommended. I was quoted half the dealership price (HALF!). It was an easy decision and I regret nothing. I got to meet some very kind people (the owner Rob, the gentleman at the front desk and the shuttle driver), and as much as nobody ever wants to spend money on anything, I feel pretty great about these folks having it 🙂. They were incredibly personable, transparent about the process, and followed up to make sure everything is working okay with the car. I will be finding reasons to use Glenwood for all our car needs going forward. Thanks again, Rob and crew! Jared

5

Service was fast, efficient and on-time as promised. Excellent customer service and communication. Looking forward to an ongoing service relationship.

Mitch, it was great to meet you and your 2019 Subaru Forester! Thank you for trying us out and taking the time to leave us this incredible 5 Star Review!

- Glenwood Auto Service
5

Great shop and greater people, as always the work was done quickly and correctly, super easy to set up and the shuttle to and from where I needed to be while waiting came fast and was excellent, highly recommend Glennwood for anyone looking to have work done on their vehicle.

Thank you very much for taking the time to leave us this amazing 5 Star Review. All of us at Glenwood Auto Service greatly appreciate it.

- Glenwood Auto Service
1

Just wanted a wheel alignment. This place is convenient to my work, so I used them again despite being disappointed before. The work was satisfactory, but $475 for a wheel alignment on an 18 year old Honda? Come on. That’s with one extra hour of labour to torque some bolts to spec on my work. no parts or anything. The one guy at the front is great to deal with. The other is not someone who should be able to talk to customers. Also look forward to them cat fishing you with a letter that looks like a checque, but is actually a coupon. Just like most people I love getting tricked into thinking I’m getting money. Never again.

5

1

They described the front callipers were seized. Took the brakes off myself and could push the pistons back with my hand, as they were not seized one bit. There was no sign of them even taking my callipers off to check if seized. Checked over the truck with a certified mechanic and it was untrue all the work needed and the pricing was $1000 more than any other shop to do brakes.

Rhys, I am not sure of the reason for the 1 Star Review. I understand we gave you some news on your vehicle that you likely did not want to hear, and we made you sign a disclaimer that the vehicle is unsafe to drive for both you and other people who share the road with you. The front brakes are metal on metal, and the brake calipers are seized. Also the drivers rear axle seal is leaking very badly and have contaminated the rear brake shoes. The park brake is seized as well. Your truck unfortunately needs a lot of work done to make it safe. Regular inspection and maintenance in the future will help identify these issues before your vehicle becomes unsafe for you and others including pedestrians. If I had the authority to pull your vehicle off of the road I would have done that, but unfortunately I do not have the authority to do that. I don't care who fixes your truck, it just needs to be repaired so it can be safe for you and others you share the road with.

- Glenwood Auto Service
5

Had a great experience with Glenwood Auto while having my heavily used work van serviced. Rob and Anderson were great to work with, laid out everything in simple terms and worked well within my budget. Anderson also made sure that the van was ready as soon as possible, so I could get it on the road in time for my next job. Highly recommend Glenwood Auto for quality work and service!

David, thank you very much for taking the time to leave us this amazing review, and for trusting our business to maintain and repair your 1992 GMC Safari Van, and make it safe for the road and your employee's.

- Glenwood Auto Service