I couldn't put my 2002 Toyota Camry into gear. Being fairly new to Saskatoon, I brought it to Glenwood after hearing rave reviews from a couple friends. The first thing you notice is their great employees. A technician actually came out to my car so I could show him exactly what the problem was. The shuttle driver was easygoing and hilarious. Initially, they thought it was just a problem with the solenoid. This all happened right before Christmas, but Rob personally called around to local wreckers, trying to find a cheap replacement. When that failed, he ordered in the part from the States. Unfortunately, when they went to install the new solenoid, they discovered the entire transmission would have to be replaced or rebuilt. Still, Rob offered to look around for a used transmission, but it just wasn't in my budget. I went in the other day, expecting to pay at least a few hundred dollars for all the labour. But Rob didn't charge me a dime. As an already-broke university student, I was floored. I have never experienced that kind of customer service at an auto service shop. Ever. TL;DR: Rob and his team gave me the best customer service I have ever had at any auto service shop on the prairies. They honestly care about their customers. And you can bet I'll be going back to their shop for as long as I live in Saskatoon.
Thank you so much Brady for your awesome review and sharing your experience! We really strive to be the best auto service shop in Saskatoon!
- Glenwood Auto Service