SASKATOON AUTO REPAIR

They are fast. Great service. They genuinely care about you and your vehicle. I recommend to everyone having car trouble

After having numerous issues with a car I recently bought through a dealership, the staff at Glenwood were amazing to deal with. They offer a shuttle service which is a great addition to their repair services. Both drivers were out and one of the staff drove me home - which shows the lengths they go to make their customers happy. They communicated everything and made sure that I was happy with everything before & after repairs. I’d recommend Glenwood to everyone!

Rob and his team have been looking after our two vehicles and my fleet vehicle for many years after a referral from a friend. They have never let us down and have gone above and beyond to make sure we are safe and on our way. Fast and courteous staff on the service desks. These guys are top notch! it is a great feeling to get greeted by name when you come in. They also have two shuttle drivers to get you to work or home and then pick you up to get your vehicle. If you want to be treated right and feel that personal hometown touch, Glenwood should be your next stop!

This was my first visit and they treated me very well. I had heard good things about Glenwood Service from friend and decided to give them a try. I found that the Glenwood Service Technicians hold Red Seal certification. This is a program that sets the skills of trades people across Canada that verifies a tradesperson’s certification, so you know they are all well trained and knowledgeable. My service needs were straightforward and I was already aware of what repairs needed to be performed and was I prepared for other issues should they be found. They advised me of what they found, my options and cost of repairs. I authorized the required repairs and my car is back on the road. I appreciated their Shuttle Service. They also recommended other preventative maintenance services to keep my vehicle in good shape running smoothly and performing optimally which I appreciated. I recommend them.

This was my first visit and they treated me very well. I had heard good things about Glenwood Service from friend and decided to give them a try. I found that the Glenwood Service Technicians hold Red Seal certification. This is a program that sets the skills of trades people across Canada that verifies a tradesperson’s certification, so you know they are all well trained and knowledgeable. My service needs were straightforward and I was already aware of what suspension issues needed to be replaced and was prepared for other issues should they be found. They advised me of what they found, my options and cost of repairs. I authorized the required repairs and my car is back on the road. I appreciated their Shuttle Service. They also recommended other preventative maintenance services to keep my vehicle in good shape running smoothly and performing optimally which I appreciated. I recommend them.

Please see below

Questionable practice? They did a good check of everything but it was listed as a complementary inspection that I don’t recall asking for one. From that, an oil change and lock inspection which initially came in costed $357. These costs ballooned to $5,441 upon the deferred expenses which I guess they found out there were a million issues with the vehicle apparently ( car runs fine, about half of the listed services required could’ve been done in the future) . When they called, they made it sound like all of it needed to be done right away! According to the report, all the possible fluids needed to be changed, all the brake callipers, pads and rotors and air filters. Pretty much every single possible maintenance service fee was listed. If you come here make sure that you just take the inital service and just take the complementary inspection service because it was a good break down of future repairs, I was just upset that they were trying to get me to shell out a couple grand on repairs that arent super urgent.

Great place to get any sort of automotive work done! They've even started including free foot massages for customers!!

TLDR - friendly staff and good communication, didn’t feel pressured for service however appraised cost and recommended services were more costly and somewhat unnecessary. I used this shop as they had great reviews online and I was looking for an auto center close to home. They had an available appointment for my engine light on to be diagnosed earlier than other nearby shops - so I went ahead and booked. The problem was appropriately diagnosed for the predetermined fee. However I left the vehicle there the night before (available to them first thing in the morning) and didn’t receive an update on the car until 5pm - shortly before they close. For the 1-2 hours of labour I was charged I was hopeful that I could’ve picked up the car same day (ended up picking it up the next day - shuttle service was timely and effective so no biggie). The problem seems accurately diagnosed - but the suggested repair cost was $200-250 more expensive than the same fix when I asked the Toyota dealership for the exact same repair (toyota Camry repair). I was also recommended to replace my spark plugs as scheduled maintenance, even though after investigation these spark plugs are iridium and as per Toyota’s recommendations - they do not need to be replaced until 192k km (my vehicle being only approximately 145k - seems a little premature). They also recommended a host of other fluid related flushes for preventative maintenance - which was not pressured but only suggested. In the end, this seems like a very well run auto shop but cheaper prices at the car dealership for the same service (surprising to me!) would lend me to go to them directly.